TABLE A4.
Average Call's and Patient's Characteristics
| Llamando al | Health insurance | |
|---|---|---|
| Doctor sample | Provider sample | |
| Resolved | 62.2% | 59.9% |
| Prescription | 58.9% | 69.5% |
| Follow‐up | 25.3% | 32.9% |
| Referral | 8.1% | 1.7% |
| General medicine | 74.5% | 82.2% |
| Ob/Gyn | 14.0% | 13.3% |
| Pediatrics | 11.5% | 4.5% |
| Age | 40.4 | 48.2 |
| Male | 39.5% | 48.2% |
| Pre‐existing condition | 46.1% | 56.9% |
Note: The table compares the average characteristics of the outcomes of the calls, the types of calls, and the characteristics of callers of the “Llamando al Doctor” sample (column 1) with the subsample of patients enrolled with one health insurance provider from which we secured data (column 2).